the armadillo team

Mark Newns


Mark founded armadillo in 2001 with the view that the world’s networks were set to become a whole lot more sophisticated and that this would raise far reaching security challenges for organisations of every shape and size.

Since that time he has seen armadillo grow from a small reseller into a fully Managed Service organisation, with offices in the US and UK and a client portfolio of world leading brands including Camelot, GSK and Deutsche Bank. Today, armadillo is recognised as one of the most experienced and talented security service partners in the world.

Mark is responsible for the day-to-day running of all of armadillo’s operations – from finance to client delivery and satisfaction, innovation and employee effectiveness.

Prior to founding armadillo, Mark was responsible for the international telecommunications strategy at WorldCom, where he was asked to attend the company’s President’s Club.

During his career Mark has seen the world of security and networks change radically from the love bug virus and the £25k leased line solutions of the dotcom era to the cyber security-driven, cloud-based and socially connected landscape of today.

“Our challenge is to evolve the human side of security,’ says Mark. ‘Technology has progressed at lightening pace, but much of how we think about threats and their mitigation hasn’t. Our aim is to move people’s security ideas forward more quickly into the future.”

When not working Mark enjoys spending time at home with his young family in West London.

Andy Mayle

Operations Director

Andy joined armadillo in 2003 and is responsible for all of the company’s operations, processes and service delivery. armadillo’s post and pre-sales consultancy teams report directly into Andy.

With over 20 years experience in the enterprise IT and security sector, Andy provides a deep level of technical insight to the smooth running of all of armadillo’s internal and client-facing services teams.

Prior to armadillo, Andy worked as Technical Manager at an international outsourcer where he and Mark met and formed their friendship. Previously Andy worked in various consultancy roles in the field and on premise with the likes of Honeywell Bull, Lombard and ComputerGroup.

Like his colleagues on armadillo’s executive team, Andy has survived every online security threat of the past twenty years, from the very early Michelangelo in 1991 to the very latest zero day threats .

When not working, Andy loves spending time with his young family, and on special occasions – he can be found socialising with his close circle of friends.

Michala Fry

Head of Accounts

As Head of Accounts, Michala works with our clients and partners to ensure the smooth running of our accounting processes. Joining armadillo in 2006, Michala has been instrumental in defining the accounting processes which ensure that we are a great partner to do business with.

In her spare time, Michala enjoys spending time with her young family.

Justin White

Global Head of Presales

Client focused Technical Sales Professional, Justin joins Armadillo Managed Services as Global Head of Pre-Sales bringing a wealth of experience managing strategic and global accounts for software, security and data management providers.
Justin’s experience evolved from Systems Engineer specialist roles, to Technical Account Manager, to leadership and management experience of 25 direct reports as the Pre-Sales Manager for Finance and Intel server sectors, to most recently Global Technical Account and Solutions Manager for strategic and global accounts. He can draw upon a broad range of skills from complex bid management, to product knowledge and technical strategy, to virtual team management, project delivery and customer advocacy. This has resulted in overachieving business plans and executing technical strategies in Finance, Telco, and Pharmaceutical sectors.
Justin has been instrumental in driving business outcomes ranging from new product launches, new market penetration, installed base growth, efficiency optimisation through automation delivering agility, business service availability and resilience, reduced capital cost and optimised operational cost, increased audit success rate delivering compliance to regulatory frameworks, identifying and keeping data available and secure that has legal, regulatory and business value, to name but a few. A firm believer that a customer’s return on investment is a critical measure to support recurring revenue, renewals and future investment. Justin diligently administers project governance, reporting status and gaining support for future strategies, investment, and next steps.
In his spare time Justin enjoys spending time with his young family, mountain biking and playing tennis.

Richard Jones

Associate Consultant to armadillo – Cyber Risk Management

Richard has over 15 years’ experience managing and delivering information security projects across multiple industry sectors. Previous roles include Principal Consultant for MWR Infosecurity’s Governance and Security Strategy Team (GSS), and Information Security Manager at Integralis, where he managed and delivered Professional Services engagements and was also responsible for achieving their ISO27001 certification.

In his career Richard has undertaken cyber security projects for many blue chip companies, including:

Incident response and support strategy review for a global mobile phone provider,
War room cyber threat scenario testing for Silver and Gold teams for a critical UK media and infrastructure services company, PCI DSS assessment for a UK Government department, Gambling Commission audit for global gaming company,
Strategy and governance review for a global insurance company,
Security governance review and ISO 27001 certification for a global telecoms provider

Richard is able to advise armadillo clients on all aspects of information security governance, risk and compliance, helping organisations develop their security strategies, policies and procedures.